Looking to start your career in a reputed company? Here’s
a great opportunity for freshers and early professionals! Deloitte is hiring
for the role of Finance Service Desk (FSD) Analyst, where you will work
in a dynamic support environment and help employees solve their technical and
application-related issues.
About the Role:
In this role, you will be part of a support team that assists Deloitte
employees across different regions. Your main responsibility will be to handle
queries through calls, chats, emails, and other channels. You will either
resolve the issue directly or forward it to the appropriate team for further
action. This role requires quick thinking, attention to detail, and a
problem-solving mindset.
Key Responsibilities:
- Respond
to user queries through calls, chats, emails, and web requests
- Identify
and resolve issues related to software and basic hardware
- Record
all issues and requests in the system properly
- Escalate
complex problems when required
- Maintain
good communication with users and ensure satisfaction
- Stay
updated with ongoing issues and system changes
- Work in
a flexible shift environment as the team operates 24×7
Required Skills:
- Good
communication and listening skills
- Strong
analytical and problem-solving ability
- Basic
knowledge of computers, internet, and applications
- Familiarity
with MS Office tools like Word, Excel, and PowerPoint
- Ability
to understand and explain technical issues in a simple way
Eligibility Criteria:
- B.Sc /
B.Com / BCA / Diploma holders
- 0–2
years of experience
Why You Should Apply:
Deloitte offers a great learning environment where you can grow your skills and
build a strong career foundation. You will get exposure to real-world problems,
work with a global team, and learn through training programs and mentorship.
The company also focuses on employee well-being and career development.
📢 If you
are a fresher or have up to 2 years of experience, don’t miss this chance to
work with one of the top companies!
