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Location: Remote
Work Type: Internship
About the Role
Join Apport Software Solutions Private Limited as a Customer Support Intern and work directly with our clients from the comfort of your home! You’ll provide top-notch support, build strong relationships, and help clients succeed. Your excellent English skills, both written and spoken, will be key in communicating effectively.
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Key Responsibilities
- Client Engagement: Assist clients with product onboarding and troubleshooting through various channels.
- Client Satisfaction: Ensure clients are happy with our services and offer additional support as needed.
- Team Collaboration: Work with sales and product teams to relay client feedback and drive improvements.
- Record Keeping: Maintain accurate records of client interactions and provide regular updates to the team.
- Sales Opportunities: Identify chances to upsell or cross-sell products and services.
- Relationship Building: Develop and maintain strong relationships with clients for long-term partnerships.
- Customer Experience: Seek ways to improve the customer experience and exceed expectations.
Who Can Apply
We are looking for proactive and driven individuals who:
- Are available for a work-from-home internship.
- Can start between 26th Jun’24 and 31st Jul’24.
- Are available for a duration of 6 months.
- Have relevant skills and interests.
Other Requirements
- Good English Communication: Strong written and spoken English skills.
- Empathy: Ability to understand and share the feelings of clients.
Why Join Us?
This internship is a fantastic opportunity to gain hands-on experience in a fast-paced tech company. You’ll make a real difference in the lives of our clients and grow your career in customer success.
Ready to make an impact? Apply now and be part of our dynamic team! 🚀
How does this look? Feel free to let us know if you need any assistance!
